Serafino's ambition is to become an exemplary corporate citizen and help make the world more
beautiful. We value honesty and transparency and are committed to developing a strong and lasting
relationship with our consumers based on trust and mutual benefit. Part of this commitment is
protecting and respecting your privacy and choices. Respecting your privacy is important to us.
For this reason we set out below our "Privacy Commitment" and our full Policy for the protection
of your personal data.
OUR PRIVACY COMMITMENT
1) We respect your privacy and choices.
2) We ensure that privacy and security are built into everything we do.
3) We do not send you promotional communications unless you have asked us to. You can change your mind at any time.
4) We never offer or sell your data.
5) We are committed to keeping your data safe and secure. This includes our working only with trusted partners.
6) We are committed to full transparency regarding how we use your data.
7) We do not use your data in ways that we have not already disclosed to you.
8) We respect your rights and always try to accommodate your requests to the extent possible, in compliance with our legal and operational obligations.
9) The processing of personal data is carried out in accordance with the provisions of the General
Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and
European legislation for certain sectors, the currently applicable Greek legislation on the
protection of personal data, as well as for the protection of personal data and privacy in the
field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA)
For more information about our privacy practices, below is the type of personal data we may receive
directly from you or from your transactions with us, how we may use it, with whom we may share it,
how we protect and keep it secure, and your rights in relation to your personal data. Of course,
not all situations may apply to you. This Privacy Policy provides you with a summary of all possible
situations in which we may cooperate.
The more you do business with us, the more you allow us to get to know you and be able to provide
you with customized services.
When you provide us with personal data or when we collect personal data about you, we always use it
in accordance with this Policy. Please read this information carefully. For any questions or
concerns regarding your personal data, please contact us at info@serafinoshoes.gr
PERSONAL DATA PROTECTION POLICY:
1) WHO WE ARE
The sole proprietorship with the name "MANOLIS SERAFIM" and the distinctive title "SERAFINO" is
responsible for the personal data you disclose to us. Where the terms 'Serafino', 'us', 'our(s)'
or 'us' are mentioned, they refer exclusively to that company. Serafino is the "data controller"
for the purposes of applicable data protection legislation. You can see our contact details in the "CONTACT DETAILS" section.
2) Does TI stand for “PERSONAL DATA”?
"Personal Data" means any information or combination of information that could identify you
directly (e.g. your name) or indirectly (e.g. through spoofed data such as a unique ID card number)
. This means that personal data includes information such as email address/home address/mobile phone
number, usernames, profile pictures, personal preferences and shopping habits,
user-generated content, information of a financial nature and social welfare information.
They may also include unique numeric identifiers such as your computer's IP address or your mobile
phone's MAC address, as well as cookies.
3) WHAT TYPES OF PERSONAL DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT?
Serafino believes that you, the consumer, are at the center of all our activities. We're happy
to hear from you, to hear from you, and to create and deliver products you love. We also know
that many of you enjoy communicating with us. For these reasons there are many ways in which you
may provide us with your personal data and we may collect it.
3.1. How do we collect or receive your data?
We may collect or receive data from you through our site, as well as through forms, applications
and devices, social media or otherwise. Sometimes, you provide it to us directly (eg when you
create an account, when you contact us, when you make purchases through our site/apps/social media
or from our store) sometimes, we collect it (eg using cookies to understand how you use our
site/apps/social media).
When we collect data, mandatory fields are marked with an asterisk whenever that data is necessary for us to:
- to execute the contract between us (e.g. to deliver the products you have purchased from the site.
- provide you with the service you requested (e.g. send you a newsletter), or
- to comply with legal requirements (eg billing).
Failure to provide the data marked with an asterisk may affect our ability to provide our products
and services.
